News Releases

News Releases

Official news releases from the Federation of Tax Administrators.  Questions regarding news releases should be directed to Verenda Smith at verenda.smith@taxadmin.org.


 

Monday, March 06, 2017 03:54 PM

NEWS RELEASE

Contact: Ronald Alt
(202) 624-8445

IOWA DEPARTMENT OF REVENUE
WINS FTA AWARD FOR OUTSTANDING RESEARCH

[download pdf]

(Washington, D. C., March 6, 2017) The Federation of Tax Administrators announced today that the judges named the Iowa Department of Revenue as the winner of the 2017 FTA Award for Outstanding Research and Analysis.

Iowa entered its new Tax Credit Award, Claim, & Transfer Administration System, otherwise known as "CACTAS." It is a statewide system to collect and track tax credit award information across many state agencies.  The CACTAS database currently has information on 13 credit programs involving 17 different state agencies.

The judges noted how it was “innovative in collecting data across many different agencies.” It has “the potential to improve revenue forecasting” by providing detailed information on tax credit awards and utilization, enabling forecasters to better understand how credits are claimed in current and future years.  It is a step forward in better transparency that could be duplicated by other states.

Presentation of the awards will take place during the FTA Annual Meeting, June 11-14 in Seattle Washington. The winners have also been invited to make a presentation at the annual FTA Revenue Estimating & Tax Research Conference, September 23-27 in Omaha, Nebraska.

An independent panel consisting of Robert Cline, Retired – Ernst & Young; Norton Francis, Urban Institute; and Marcia Howard, FFIS, judged the entries.

The Federation of Tax Administrators is a nonprofit organization composed of taxation and revenue departments of the fifty states, District of Columbia, New York City and Philadelphia. Its mission is to improve the standards and methods of tax administration.

###

 
Monday, February 08, 2016 05:57 PM

KENTUCKY DEPARTMENT OF REVENUE
WINNER OF
2016 FTA AWARD FOR COMPLIANCE

 
WASHINGTON, D.C. (FEBRUARY 8, 2016).  The Kentucky Department of Revenue’s Computer Assisted Collection System is winner of the 2016 FTA Award for Collections.
 
The award will be presented at the FTA Annual Meeting, June 12-15 in Annapolis, Md. Kentucky has been invited to present the details of its program during the Compliance breakout.
 
Judges were Harley Duncan, KPMG; Clare Calaby, IRS; and Lila Disque, Multistate Tax Commission.
 
When the collections caseload more than doubled between FY 2010 and BY 2014 – the result of a focus on improving compliance, legislation that directed Kentucky to collect other government agency debts and the economic downturn – the agency had to find a way to perform its work with existing staffing.  It looked for greater flexibility to automate processes and better capability to score and prioritize caseloads. 
 
The result was to transfer a mainframe collections tool to an online tool. The agency was able to automatically issue final notices and levies on active cases. Routine tasks and alerts are now automated. Taxpayers can enjoy a self-service portal. Workers can use flexible correspondence templates. When a taxpayer has more than one kind of overdue tax (such as sales and employee withholding), cases can be combined. Because many processes are now automated, collectors have more time for taxpayer service. Kentucky has new authority to revoke or suspend professional licenses, vehicle registration and driver’s licenses where other forms of collection have not been successful. The necessary notices to the taxpayer can now be issued in a controlled volume using separate letter templates, with accompanying letters to the appropriate licensing board.
 
Kentucky plans for improvement in coming months includes the ability to allow taxpayers to make secure credit card payments on their pay plans.
+++
 
About the organization. The Federation of Tax Administrators is a nonprofit association composed of the taxation and revenue agencies in the 50 states, District of Columbia, New York City and Philadelphia. Its principal programs are rooted in information exchange, training and intergovernmental coordination. Its mission is to improve the standards and methods of tax administration.

#####

Contact:
Verenda Smith
202-624-8443
Verenda.Smith@taxadmin.org
 
Monday, February 08, 2016 05:54 PM

WASHINGTON STATE WINNER OF
2016 FTA AWARD FOR OUTSTANDING MANAGEMENT AND ORGANIZATION
WISCONSIN AWARDED HONORABLE MENTION


 
WASHINGTON, D.C. (FEBRUARY 8, 2016).  The Washington State Department of Revenue’s Enterprise Risk Management program is winner of the 2016 FTA Award for Management and Organization.  Judges awarded the Wisconsin Department of Revenue an honorable mention in the category for its employee engagement program.
 
Awards will be presented at the FTA Annual Meeting, June 12-15 in Annapolis, Md. The winning agencies have been invited to present the details of their programs during the Management breakout.
 
Judges were Harley Duncan, KPMG; Clare Calaby, Internal Revenue Service; and Lila Disque, Multistate Tax Commission.
 
Washington State’s program is a comprehensive approach to minimizing the risk of mistakes in a government operation. The traditional approach for government to minimize risk is to generate policies and procedures. The Department of Revenue says its new Enterprise Risk Management  approach can better identify and address the unique risks faced by a tax agency.
 
The program recognizes that, for a tax agency, risk management goes beyond employee safety to include a fiduciary responsibility to the state. Risk management must consider risks at the strategic level of the organization and define areas that could keep the agency from achieving its business plan goals. The program establishes a disciplined approach for employees to identify and tackle all the types of obstacles that would impede success.
 
The agency has refined the program as it matures, creating tools such as a Risk Radar and a Fundamentals Map (which includes outcome measures and process measures), and developing a “risk appetite.”
 
Judges said the approach would be complex for other states to adopt but that it is an important program, in part because “it shows that you have risk other than people taking cash. Risk management is important. We’re not just collection agencies. We’re doing more customer services, data services, financial services. This helps you focus and get the big picture.”
 
Judges named Wisconsin as an honorable mention winner because of the program’s easy-to-adopt approach. Wisconsin’s program is based on a tightly designed employee survey taken in 2014 and again in 2015 that yielded concrete action plans for improvement. Strategies put in place after the 2014 survey included enhanced morning meetings with the Secretary, posting Lean project successes on the agency’s internal blog and publicly acknowledging when an idea by an employee is used in a decision or process.
 
Judges called the program “a good effort, straightforward, easy and simple. Wisconsin deserves plaudits. Wisconsin definitely did it right. They kept it focused. It’s a good management tool for them.  They had actionable ideas on how to improve. A lot of people could just take this and begin to do it.”
+++
 
About the organization: The Federation of Tax Administrators is a nonprofit association composed of the taxation and revenue agencies in the 50 states, District of Columbia, New York City and Philadelphia. Its principal programs are rooted in information exchange, training and intergovernmental coordination. Its mission is to improve the standards and methods of tax administration.

#####

Contact:
Verenda Smith
202-624-8443
Verenda.Smith@taxadmin.org
 
Monday, February 08, 2016 05:34 PM
DOREEN WARREN OF THE IDAHO TAX COMMISSION
WINS FTA’S HARLEY T. DUNCAN AWARD for
LEADERSHIP AND SERVICE

 
       (Washington D.C.  FEBRUARY 8, 2016) The Federation of Tax Administrators announced today that Doreen Warren of the Idaho Tax Commission is the recipient of the 2016 Harley T. Duncan Award for Leadership and Service. The award is presented each year to an individual who has demonstrated sustained and significant service in the administration of state taxes. Judging is performed by the Executive Committee of the FTA Board of Trustees.
 
            Presentation of the award will take place during the FTA Annual Meeting, June 12-15 in Annapolis, Md.
 
            Warren has a long history of sharing her service with the FTA member agencies. Currently she is the state co-chair of the FTA-NACTP Fraud Working Group, responsible for leading the state-industry effort to reduce income tax refund fraud. In particular she has provided key contributions to the development of new “trusted customer” measures that provide greater confidence in a taxpayer’s identity.
 
She is also the overall coordinator of all state tax agency participation in the new Security Summit, in which states, the IRS and software developers coordinate activities and work together to develop new protections against refund fraud.
 
She has been the state co-chair of the FTA-IRS Tactical Advisory Group, which coordinates electronic tax administration issues that affect multiple states and the IRS. This work ranges from joint disaster preparedness communications to dealing with the IRS’s adoption of tax preparer Efile mandates. She is a member of the executive council of the 1040 Modernized Efiling program working group. She has represented Idaho in the states’ collaborative development of computer standards. In the 1990s, during her time with the FTA Motor Fuel Tax Section Uniformity Committee she was one of only two persons selected nationally to help perfect a new data distribution project, and she was part of a four-person Motor Fuel Redesign Team that created new reporting techniques that are still in use today.

+++

About FTA and The Award: The Federation of Tax Administrators is a nonprofit organization composed of taxation and revenue departments of the fifty states, District of Columbia, New York City and Philadelphia. Its mission is to improve the standards and methods of tax administration. Its principal programs are rooted in information exchange, training and intergovernmental coordination. The award is named after Harley Duncan, executive director from 1988 to 2008, “in recognition of 20 years of setting the example.”

 ####

CONTACT: 

Verenda Smith
202-255-8282

Verenda.Smith@taxadmin.org
 
<< first < Prev 1 2 Next > last >>

Page 1 of 2